Privacy Policy

Our processing of our users’ personal data is limited to the data required to provide a functional website and our content and services. The processing of our users’ personal data only takes place for the purposes listed below and if there is a legal basis (within the meaning of the GDPR). We only collect personal data that is actually required for the fulfilment and processing of our tasks and services or that you have voluntarily provided to us.


I. Name and address of the controller and the data protection officer

The controller within the meaning of the General Data Protection Regulation (GDPR) is

Hotel Arlberg Komm.Rat Johann Schneider Gesellschaft m.b.H. (Arlberghotel)
Tannberg 187
6764 Lech am Arlberg

Telephone: +43 (0)5583 2134 0

Represented by:

Johannes Schneider

Benjamin Schneider

Company register number: FN 77799 k

Commercial register court: Landesgericht Feldkirch


II. General information on data processing

Your rights (data subject rights)

Your rights (data subject rights)You have the right to request information about your personal data processed by us. In particular, you can request information about the purposes of processing, the categories of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, data portability (provided that data portability does not involve disproportionate effort) the origin of your data, if it was not collected by us, and the existence of automated decision-making, including profiling.

You also have the right to withdraw your consent to the use of your personal data at any time.

If you are of the opinion that the processing of your personal data by us is contrary to the applicable data protection regulations, you have the option of lodging a complaint with the data protection authority.

III. Description and scope of data processing

Provision of the website

Each time our website is accessed, our web server automatically collects data and information from the computer system of the accessing computer in so-called server log files.The following data is collected:

  • Browser type and browser version Operating system used
  • Referrer URL IP address/host name of the accessing computer
  • Time of the server enquiry

We cannot assign this data to specific persons. Information is analysed for website access statistics and stored long-term.




We use cookies on our website to make our website more user-friendly. Cookies are small files that your browser automatically creates and that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our website.The cookies remain stored until you delete them. This enables us to recognise your browser on your next visit. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you allow them in individual cases. However, we would like to point out that deactivating cookies will mean that you will not be able to use all the functions of our website. The legal basis for the data processed by cookies is Art. 6 para. 1 sentence 1 lit. f GDPR. The cookies remain valid for an indefinite period of time and are then deleted by your browser. In our cookie notice, you will find all cookies listed, sorted by function and explained in detail. You can individualise your settings and accordingly allow or reject only the necessary cookies or all cookies (incl. statistics, marketing, etc.).



Google Tag Manager

This website uses Google Tag Manager, a web tool from Google. Under certain circumstances, Google Tag Manager uses so-called “cookies”, which are text files that are stored on the respective end device and are also used to integrate other services on the website, such as Google Analytics. By using Google Tag Manager, personal data is generally transmitted to a Google server and stored there; this may also involve transmission to the servers of Google LLC. in the USA.

The processing described above will only be carried out if you have given your express consent (pursuant to Art. 6 (1) (a) GDPR).Otherwise, Google Tag Manager will not be used during your visit to the website.

You can revoke your consent at any time with effect for the future. To revoke your consent, please deactivate this service in the cookie consent tool provided on the website.

For the transfer of data from the EU to the USA, Google refers to the so-called standard data protection clauses of the European Commission, which are intended to ensure compliance with the European level of data protection in the USA. These standard data protection clauses can be made available on request.

Further information on Google Tag Manager can be found at the following link:



Google Analytics

If you have given your consent, this website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: “Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on these websites, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can find more information on terms of use and data protection at:

On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage.

The data sent by us and linked to cookies, user identifiers (e.g. user ID) or advertising IDs are automatically deleted after 14 months.Data that has reached the end of its retention period is automatically deleted once a month.

Withdrawal of consent: You can prevent tracking by Google Analytics on our website.An opt-out cookie will be installed on your device.This will prevent the collection by Google Analytics for this website and for this browser in the future as long as the cookie remains installed in your browser.You can also prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.

You can also prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link:
Browser Add On to deactivate Google Analytics. (



Google ReCaptcha

To protect the website against spam and automated misuse, we use the “ReCaptcha” service offered by Google. The legal basis for the use of this service is our legitimate interest in securing the website.

In the course of using Google ReCaptcha, personal data is collected and processed to ensure that the respective user is a human being. According to the information available to us, this includes the following data IP address, source address, information about the operating system and browser used, click and keyboard behaviour, date and language settings.

It can be assumed that the aforementioned personal data is transferred to a Google server and stored there; this may also result in a transfer to the servers of Google LLC. in the USA.

Further information on Google ReCaptcha can be found at the following link:




This website uses the services of MailChimp to send newsletters. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.

MailChimp is a service that can be used to organise and analyse the sending of newsletters, among other things. If you enter data for the purpose of subscribing to the newsletter (e.g. email address), this data is stored on MailChimp’s servers in the USA.

MailChimp is certified in accordance with the “EU-US Privacy Shield”. The “Privacy Shield” is an agreement between the European Union (EU) and the USA, which is intended to ensure compliance with European data protection standards in the USA.

With the help of MailChimp, we can analyse our newsletter campaigns. When you open an email sent with MailChimp, a file contained in the email (known as a web beacon) connects to MailChimp’s servers in the USA. This makes it possible to determine whether a newsletter message has been opened and which links, if any, have been clicked on. Technical information is also collected (e.g. time of access, IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. It is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients.

If you do not wish to be analysed by MailChimp, you must unsubscribe from the newsletter. We provide a corresponding link for this purpose in every newsletter message. You can also unsubscribe from the newsletter directly on the website.

The data processing takes place on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the cancellation.

The data you have provided to us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted from our servers as well as from the servers of MailChimp after you unsubscribe from the newsletter. Data stored by us for other purposes (e.g. e-mail addresses for the member area) remain unaffected by this.

For more information, please refer to MailChimp’s privacy policy at:



Embedded YouTube videos

We embed YouTube videos on our website. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA (hereinafter referred to as “YouTube”). YouTube, LLC is a subsidiary of Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA (hereinafter referred to as “Google”). When you visit a page with the YouTube plugin, a connection to YouTube servers is established. YouTube is informed which pages you visit. If you are logged into your YouTube account, YouTube can assign your surfing behaviour to you personally. You can prevent this by logging out of your YouTube account beforehand.

If a YouTube video is started, the provider uses cookies that collect information about user behaviour.

Further information on the purpose and scope of data collection and its processing by YouTube can be found in the provider’s privacy policy, where you will also find further information on your rights in this regard and setting options to protect your privacy (

Revocation of consent:
The provider does not currently offer the option of simply opting out or blocking data transmission. If you wish to prevent your activities on our website from being tracked, please revoke your consent for the corresponding cookie category or all technically unnecessary cookies and data transmissions in the cookie consent tool. In this case, however, you may not be able to use our website or may only be able to use it to a limited extent.

IV. Data security


SSL encryption

When you visit our website, we use the widespread TLS method in conjunction with the highest level of encryption supported by your browser. You can recognise whether an individual page of our website is transmitted in encrypted form by the closed representation of the key or lock symbol in the address bar of your browser.

We also use other suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.



Mails sent to us

Please note that – subject to an explicit agreement and configuration – e-mails sent to us are sent unencrypted.



Right to information, deletion, blocking

You have the right to free information about your stored personal data, its origin and recipients and the purpose of data processing as well as a right to correction, blocking or deletion of this data at any time. You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of personal data.


This privacy policy is currently valid and was last updated in June 2024.